State Farm® Insurance Agent Perry Unwalla
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeanne Ryan
April 3, 2025
5
out of
5
rating by Jeanne Ryan
"State Farm is the best! I have been a customer ever since I can remember and I have always been pleased with their service. I can call anytime and Mary and Aretha are always very patient in helping me with my needs and questions. I love being able to get on the phone and get immediate assistance with people that I have known for a long time and they know me. Nice being able to put a name and a face together. Very personal service!"
We responded:
"Thank you, Jeanne, for your wonderful feedback! I'm happy to hear that Mary and Aretha have been able to assist you with such care and patience. It's great to know that our personal touch and familiarity make your experience with us enjoyable. If you ever need anything else, feel free to reach out anytime!"
Heath Thompson
April 3, 2025
5
out of
5
rating by Heath Thompson
"My experience with State Farm began by simply moving my auto insurance over to them after getting a competitive rate quote. After witnessing first hand how helpful they were and how much focus is placed on customer service, I brought my homeowners insurance to State Farm as well. I have been beyond pleased with the service and their willingness to answer my many questions. Last (but certainly not least), whatever they're paying Mary is not enough. She is remarkably helpful, friendly, and thorough with her work. As a first time homeowner I had quite a few policy related questions and took the time to walk me through each one."
Robin Ray
March 14, 2025
5
out of
5
rating by Robin Ray
"I spoke with Jennifer and she was so helpful in getting me a lower rate. She explained my options, was patient, informative and just so pleasant to speak with."
We responded:
"Thank you, Robin, for sharing your experience! I'm happy to hear that Jennifer was able to assist you in finding a lower rate and provide clear explanations of your options. Her patience and pleasant demeanor are truly valued by our team. If you have any more questions or need further assistance, feel free to reach out anytime."
Adam Peter FANOS
March 13, 2025
5
out of
5
rating by Adam Peter FANOS
"This Morning Jennifer contacted me to see if I was satisfied with my policy at Perry UnWalla agency. I had a couple of minor concerns with my policy. One she could not fix yet but will check. The other she was able to lower my premium by correcting my mileage that I drive. It was a pleasant experience and conversation with her. I appreciate she told me she is working from home and is in Alabama. I liked the personal touch of her experience and professionalism. To be able to talk with a human person over the phone to talk about my insurance questions is very refreshing in today’s world of AI. Thank you for a wonderful conversation."
We responded:
"Thanks, Adam, for sharing your experience! I’m glad Jennifer was able to help with your policy and make the conversation feel personal. It’s great to hear that speaking with a real person made a difference. If you ever have more questions or need anything else, don’t hesitate to reach out—we’re always here for you!"
Jeffrey Campbell
March 11, 2025
5
out of
5
rating by Jeffrey Campbell
"Jennifer was outstanding, I appreciate that the Perry team reached out to update my insurance. It saved me from having to call."
We responded:
"Thank you, Jeffrey, for your wonderful feedback! I'm happy to know that Jennifer and our team were able to assist you by updating your insurance, saving you the hassle of making a call. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Jim Lennon
March 5, 2025
5
out of
5
rating by Jim Lennon
"Met with Perry today to do a review of our current insurance coverage. He pointed out ways to reduce our costs while not reducing our coverage. Thanks, Perry!"
We responded:
"Thank you, Jim! I'm happy to know that our meeting was helpful in reviewing your insurance coverage and finding ways to save on costs without compromising your protection. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Mark Bradley
March 4, 2025
5
out of
5
rating by Mark Bradley
"Sales and support staff have done a great job in getting my family into more cost effective insurance policies. This is inclusive of automobile, motorcycle, and home owners insurance. I highly recommend them to any one looking for quality coverage at great rates."
We responded:
"Thank you, Mark, for your wonderful feedback! I'm happy to know that our sales and support team could assist your family in finding more cost-effective insurance options. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Matthew Bonin
March 4, 2025
5
out of
5
rating by Matthew Bonin
"The staff and team at Perry Unwalla State Farm are amazing! They are always quick to help and answer any questions. Customer service Is great and the products are very competitive in the market. Thank you so much."
We responded:
"Thank you, Matthew, for your wonderful feedback! I'm glad to know that our team has been able to assist you promptly and that you're happy with our customer service and competitive products. If you have any questions, feel free to reach out. We're here to help!"
Jake Domina
February 28, 2025
5
out of
5
rating by Jake Domina
"Very friendly, good service, easy and stress free. Very much recommend."
We responded:
"Thank you, Jake! I'm glad you found our service friendly and stress-free. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Lonna Dotherow
February 28, 2025
5
out of
5
rating by Lonna Dotherow
"Each experience with Perry Unwalla agents has been great! Definitely recommend"
We responded:
"Thank you, Lonna, for your wonderful feedback! I'm happy to know that each experience with our team has been great. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
grant campbell
February 26, 2025
5
out of
5
rating by grant campbell
"The people hear are wonderful to talk with and easy to contact."
We responded:
"Thank you, Grant, for your wonderful feedback! I'm glad to hear that our team is easy to talk with and contact. If you ever need assistance or have questions, feel free to reach out to us anytime. We're here to help!"
Eddie B
February 26, 2025
4
out of
5
rating by Eddie B
"The staff is very friendly and professional. I can appreciate when I get check in calls to see how satisfied I am with the services being provided. Thanks Jennifer!"
We responded:
"Thank you, Eddie, for your kind words! I'm glad to hear that our team's friendly and professional service is appreciated. Jennifer and the rest of the team are dedicated to ensuring your satisfaction. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
Lara Beaudoin
February 25, 2025
5
out of
5
rating by Lara Beaudoin
"Very responsive staff and top notch service!"
We responded:
"Thank you, Lara, for your wonderful feedback! I'm happy to know that our team provided you with responsive and top-notch service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Cinde Carden
February 18, 2025
5
out of
5
rating by Cinde Carden
"Everyone at Perry’s office from Aretha to Jennifer to Mary have always been most efficient and friendliest ever! Love them! Great service!"
We responded:
"Thank you, Cinde, for your wonderful feedback! I'm happy to know that Aretha, Jennifer, and Mary have been efficient and friendly in assisting you. We're grateful for your kind words and are here to help with any further needs you may have."
Omar Altoum
February 11, 2025
1
out of
5
rating by Omar Altoum
"I am honestly disgusted with this office and team. I have been insured with them since 2018 when I was 20 years old and I have never made an auto insurance claim. I don't have a single thing on my driving record and they have almost doubled my bill in under a year. When I made the call to get an explanation as to why it went up they had nothing to tell me 0 explanation basically to pound sand. It is really discouraging and sad to see businesses not even try to maintain their longtime clients. It is part of what makes America function It doesn't seem they have any loyalty to people who have been with them like myself who has used them my entire adult life so if you have been with them and you are considering another place, DO IT! They have no loyalty just be loyal to yourself and get another quote look for other policies start saving because they are not understanding at all I know you guys will reply and say thank you for my feedback then nothing gets done you just want people to think you did something about it and that you will make changes but you won't and you didn't lol"
George Paterno
February 5, 2025
5
out of
5
rating by George Paterno
"Very helpful agent. About to buy in Fla. Have had State Farm for 38 years in Pa. Same great service. I remain a loyal customer. Thank you Layton"
We responded:
"Thank you, George, for your continued loyalty and kind words! I'm glad to hear that Layton was able to assist you effectively. It's wonderful to know that you've experienced the same great service over the years. If you need further assistance as you prepare to buy in Florida, please feel free to reach out. We're here to help!"
Terry Lee
January 3, 2025
5
out of
5
rating by Terry Lee
"I had auto insurance with Allstate for seveeral years. Each year my premiums would increase signicantly. I requested quotes from several insurance companies. State Farm/Perry Unwalla, with agent Skyler Begley, gave me the best quote, saving me over $800 per year. Needless to say, I changed my auto insurance with them."
We responded:
"Thank you, Terry, for sharing your experience! I'm happy to hear that Skyler was able to provide you with a great quote. It's wonderful to have you with us at our St. Augustine office. If you have any questions or need further assistance, feel free to reach out anytime!"
carly overbey
December 19, 2024
5
out of
5
rating by carly overbey
"Love Kimberly F.! She is my go to at this office and does an amazing job!"
We responded:
"Hi Carly, I'm happy to hear about your positive experience with Kimberly! She's truly an asset to our team and we're grateful to have her. If you need any assistance in the future, feel free to reach out to our office. Thank you for your feedback!"
James Young
December 18, 2024
5
out of
5
rating by James Young
"We have several lines of commercial insurance with State Farm/Perry Unwalla and have been very pleased with our service from the team. Kim Frey is our main point of contact and she is always helpful, responsive and proactive. We enjoy our working relationship with this group and I highly recommend them!"
We responded:
"Thank you, James, for sharing your experience with our team! I'm glad to hear that Kim Frey has been helpful, responsive, and proactive in managing your commercial insurance needs. We truly value your recommendation and look forward to continuing our positive working relationship. If you ever have any questions or need further assistance, please don't hesitate to reach out!"
Ron Gravish
December 18, 2024
5
out of
5
rating by Ron Gravish
"Professional staff, customer focused, has full understanding of the products, and truly provides great service."
We responded:
"Thank you, Ron, for your wonderful feedback! I'm glad to know that our team's professionalism and customer-focused approach made a positive impression. We're committed to providing great service and ensuring a full understanding of our products. If you have any questions or need assistance in the future, feel free to reach out!"
Jason Oakley
December 11, 2024
5
out of
5
rating by Jason Oakley
"Never have an issue with my auto insurance."
We responded:
"Thanks, Jason! I'm glad to know you're satisfied with your insurance experience. We're here to help with any future needs or questions."
Scott Boutwell
December 4, 2024
5
out of
5
rating by Scott Boutwell
"Always available to make changes, easy company to work with. Many years of continuous coverage through this office!"
We responded:
"Hello Scott! We greatly appreciate your 5-star Google review and kind words for our office! Thank you for letting us take care of your family over many years. Here’s to many more! Warm regards, Perry Unwalla"
David M
November 26, 2024
5
out of
5
rating by David M
"Kudos to our account manager Lisa Garcia. She has been extremely helpful in dealing with our multiple policies and my numerous questions. Top that off with a professional and truly friendly demeanor."
We responded:
"David, thank you for your wonderful review! I'm glad to hear that Lisa has been so helpful with your policies and questions. Her professional and friendly demeanor is truly an asset to our team. We appreciate your feedback and look forward to continuing to assist you with any other insurance needs!"
Mark Patterson
November 15, 2024
5
out of
5
rating by Mark Patterson
"I’ve been a customer since 2008 and have not had one issue with coverage nor claims. Agent Mary Escusa has been phenomenal to work with on a variety of questions and coverages. A true professional!!!"
We responded:
"Thank you so much for your fantastic review, Mark! It’s wonderful to hear about your positive experience with Mary and our team since 2008. We really appreciate your loyalty and are glad we could consistently meet your expectations. Here's to many more years of great service! Perry Unwalla/State Farm"
Torrie McPhail
November 6, 2024
5
out of
5
rating by Torrie McPhail
"Perry Rocks :)"
We responded:
"Thanks, Torrie! I'm happy you think so. Your support means a lot to us. If you ever need anything, feel free to reach out. - Perry Unwalla - State Farm Insurance Agent, St. Augustine, FL"