State Farm® Insurance Agent Perry Unwalla
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Y G
October 9, 2025
5
out of
5
rating by Y G
"Friendly and helpful team"
We responded:
"Thank you for sharing your thoughts! I'm happy to hear that our team was friendly and helpful. We appreciate your feedback and are here for any insurance needs you may have. Let us know if there's anything else we can assist you with!"
Shawna Griffin
October 1, 2025
1
out of
5
rating by Shawna Griffin
"After 30 years of dealing with various insurance providers, my experience with State Farm has been, by far, the most disappointing. The true measure of an insurance agent’s quality becomes evident when issues arise, not when they’re simply collecting premiums. While State Farm agents were courteous during the signup process, their support crumbled when I needed assistance. My adult son had a separate policy that, unbeknownst to me or him, was set up for recurring billing on MY credit card. This went unnoticed for many months, as I already had four other policies with State Farm, and frequent payments seemed normal. When I suspected I was overpaying and contacted "my agent", Perry, I discovered I had been charged for a policy I did not authorize. Instead of offering help, Perry avoided my calls, ignored my concerns, and sent a single text directing me to call the 1-800 number. This lack of personal accountability was shocking. For over a month, I’ve been trying to resolve this issue with no progress. The runaround from State Farm’s customer service has been frustrating and unacceptable. If you’re considering State Farm, be cautious— their support may falter when you need it most."
We responded:
"We’re truly sorry to hear about your experience and understand how frustrating this situation has been for you. We take feedback like yours very seriously and want to ensure any billing or communication concerns are fully addressed. Our goal is always to provide personal, responsive service — especially when issues arise. Because this involves multiple policies and accounts, we’d like to review the details directly to help find a resolution. Please reach out to our office so we can personally look into this and make sure your concerns are handled appropriately. Thank you for taking the time to share your experience — it helps us improve and better serve our customers."
Beth Ashley
September 29, 2025
5
out of
5
rating by Beth Ashley
"There's a reason I've been with them for nearly five decades. Every time I've compared my rate to anyone else's, I come out on top. They are the best! Shout out to Layton Baker and Aretha!"
We responded:
"Beth, thank you for your incredible loyalty over the years! I'm so happy to know that our rates have consistently worked well for you. Layton and Aretha will be thrilled to hear your shout-out! Let us know if there's anything else we can do for you."
Timothy Beaulieu
September 25, 2025
5
out of
5
rating by Timothy Beaulieu
"Excellent insurance company. All the people that work there have been very friendly and knowledgeable. I’ve been with State Farm for almost 50 years."
We responded:
"Thank you, Timothy, for your wonderful feedback! I'm happy to know that our team has been friendly and knowledgeable throughout your nearly 50-year journey with us. Your loyalty means a lot to us. If you ever need anything, feel free to reach out!"
Chiao Crews
September 18, 2025
5
out of
5
rating by Chiao Crews
"I have three cars insured with Perry Unwalla State Farm. For the last 3 months, I have had a variety of needs with all of them. They have all been met promptly and efficiently. Special thanks to Jeanne Ryan who has just been fantastic!!!"
We responded:
"Thank you, Chiao! I'm happy to hear that your needs were met promptly and efficiently over the past few months. Jeanne is indeed fantastic, and I'll be sure to pass along your kind words to her. If you need anything else, feel free to reach out!"
Christian
September 14, 2025
5
out of
5
rating by Christian
"Awesome service! I was paying almost $300 for 2 vehicles and they got me to $215 a month on car insurance."
We responded:
"Christian, thank you for sharing your experience! I'm happy to know we could help you save on your insurance. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
George Paterno
September 9, 2025
5
out of
5
rating by George Paterno
"Very helpful agent. About to buy in Fla. Have had State Farm for 38 years in Pa. Same great service. I remain a loyal customer. Thank you Layton"
We responded:
"Thank you, George, for your continued loyalty and kind words! I'm glad to hear that Layton was able to assist you effectively. It's wonderful to know that you've experienced the same great service over the years. If you need further assistance as you prepare to buy in Florida, please feel free to reach out. We're here to help!"
Rachel
September 4, 2025
5
out of
5
rating by Rachel
"I've been with this branch for many years, and most of the time, I didn't need any extra assistance. However, recently, I had an issue with my flood insurance, and everyone at this branch was very helpful. Special thanks to Mary, Laura."
We responded:
"Thank you, Rachel, for your review! I'm happy to hear that our team, especially Mary and Laura, provided the help you needed with your insurance. We appreciate your loyalty over the years and are always here to assist you. Let us know if there's anything else we can do for you!"
R.B. Hunt
August 28, 2025
5
out of
5
rating by R.B. Hunt
"Perry Unwalla and team are a wonderful and friendly office. They bend over backwards in any way to help. I feel confidence trusting them with all aspects of my insurance needs. A++"
We responded:
"Thank you, R.B. Hunt! I'm happy to hear that you find our office wonderful and friendly. We're committed to providing the best support for all your insurance needs. Let us know if there's anything else we can do for you!"
Nash Reed
August 28, 2025
5
out of
5
rating by Nash Reed
"Perry and his staff are awesome!!"
We responded:
"Thank you, Nash! I'm happy to hear that you think our team is awesome. We’re always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
Justin Froeber
August 28, 2025
5
out of
5
rating by Justin Froeber
"Perry is amazing! He and his team treat you like family. If you're looking for an agent that is going to take great care of you, Perry and his team are the way to go"
We responded:
"Thank you, Justin! I'm so happy to hear that you feel like part of the family with us. Our team is dedicated to providing exceptional care and service. We’re always here for you!"
Gregory Beck
August 28, 2025
5
out of
5
rating by Gregory Beck
"Perry was responsive and knowledgeable. Would highly recommend."
We responded:
"Thank you, Gregory! I'm happy to know that our responsiveness and expertise made a positive impression. Your recommendation means a lot to us. If you ever need assistance, feel free to reach out!"
Marc Reyes
August 28, 2025
5
out of
5
rating by Marc Reyes
"Really great customer service! Super nice and really helpful."
We responded:
"Thank you, Marc! I'm happy to know you found our customer service helpful and friendly. We always aim to provide the best experience possible. If you ever need anything else, feel free to reach out!"
Michelle
August 28, 2025
5
out of
5
rating by Michelle
"Perry Unwalla and his team are absolutely fantastic! I have been consistently impressed by their professionalism, knowledge, and genuine commitment to their clients. They take the time to explain everything clearly and answer all questions, making the insurance process feel simple and stress-free. I highly recommend them to anyone looking for great service and peace of mind."
We responded:
"Thank you, Michelle! I'm so happy to hear that you find our team's professionalism and knowledge impressive. We always aim to make the insurance process as straightforward and stress-free as possible. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Emiley Bew
August 28, 2025
5
out of
5
rating by Emiley Bew
"Perry and his team are great! Very knowledgeable and kind."
We responded:
"Thank you, Emiley! I'm happy to hear that you found our team knowledgeable and kind. We’re committed to providing excellent service and appreciate your feedback. Let us know if you need anything else!"
Douglas Fears
August 18, 2025
5
out of
5
rating by Douglas Fears
"Friendly, convenient and easy to do business with insurance agency in St Augustine Beach. Would recommend for personal service and helpfulness."
We responded:
"Douglas, thank you for your wonderful feedback! I'm happy to know you found our service friendly and convenient. Your recommendation means a lot to us. If you ever need assistance, feel free to reach out!"
Susan Rutzler
August 12, 2025
5
out of
5
rating by Susan Rutzler
"I am always pleased with the help I receive from Perry Unwalla agency. Mary my agent is always there when I have an inquiry or need a problem solved and works it out. Layton has always been able to come up with good ideas and quotes for the many years we have worked together. I have never had a problem with their agency nor has.my family for years. They have always worked to get me the best opportunities in insurance policies and are very friendly and pleasant to work with. Susan Rutzler"
We responded:
"Susan Thank you so much for the wonderful review! It's always a pleasure to assist you and your family. We're delighted to hear about your positive experiences with Mary, Layton, and our team over the years. Your satisfaction and trust in us mean the world, and we look forward to continuing to serve you with the best insurance solutions and friendly service! Take Care, Perry"
Crystal DuPont
July 28, 2025
5
out of
5
rating by Crystal DuPont
"Wonderful insurance agents…They call and check in every so often to see if you’re satisfied with the service and to ask how they can help serve you better. Never had an insurance office do that before. Jennifer went the extra mile to really care and see why my insurance was gradually increasing. I appreciate you Jennifer for being so kind."
We responded:
"Hey, Crystal! Thanks so much for sharing that you've had such a thoughtful experience with our team. It means a lot to hear that the check-ins and personal follow-up stood out to you. Jennifer will be so happy to know her extra effort made a difference, especially in helping you understand the changes to your policy. We believe it’s important to stay in touch and make sure you feel supported, not just when something goes wrong. Thanks again for your kind words and for being part of our office!"
Mike Pardue
July 17, 2025
5
out of
5
rating by Mike Pardue
"Nice people work there! Always very helpful !"
We responded:
"Thank you for the kind words Mike! Taking care of all our clients insurance needs is our top priority. We appreciate you! Thank you, Perry Unwalla, owner"
steel rock
June 16, 2025
5
out of
5
rating by steel rock
"Always very helpful and a pleasure to deal with"
We responded:
"Thank you, Steel Rock! I'm happy to hear that you find our service helpful and enjoyable. We’re committed to providing a great experience for all our customers. Let us know if you need anything else!"
Lady Owners
June 16, 2025
5
out of
5
rating by Lady Owners
"I recently moved my Auto Policy to this office. I was able to obtain a much lower rate for the same prior coverage. The staff has been knowledgeable, helpful and respectful. I recommend this State Farm Office for your insurance needs."
We responded:
"Thank you for choosing our office for your auto insurance, Lady Owners. I'm happy you found a rate that works better for you without sacrificing coverage. Our team strives to provide helpful and respectful service, so it’s encouraging to know that came through. We appreciate your recommendation and are here to assist whenever you need us."
Julie Dowling
June 11, 2025
5
out of
5
rating by Julie Dowling
"Always helpful & so kind : ))))"
We responded:
"Thank you, Julie! I'm happy to know you find our team helpful and kind. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Nulita Loder
June 6, 2025
5
out of
5
rating by Nulita Loder
"My representative, Jennifer was very friendly and helpful"
We responded:
"Thank you, Nulita! I'm happy to hear that Jennifer provided you with friendly and helpful service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Pauline Harris
April 22, 2025
5
out of
5
rating by Pauline Harris
"Very helpful to a family in a pinch."
We responded:
"Thank you, Pauline! I'm happy to know that our assistance was valuable to your family when you needed it. If there's anything else we can do for you, please feel free to reach out."
TH Beaulieu
April 22, 2025
5
out of
5
rating by TH Beaulieu
"Great business. I called and got to immediately talk to a representative. Excellent car insurance quote."
We responded:
"Thank you for sharing your experience! I’m glad to hear that you found our service prompt and that the car insurance quote met your expectations. If you have any further questions or need assistance, feel free to reach out. We’re here to help!"