Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Genesis Ray

Genesis Ray

February 20, 2026

5  out of  5
rating by Genesis Ray
"I worked with Isabel. She was very kind and informative and was able to get me the best deal for my insurance."
We responded:
"Genesis, thank you for sharing your experience! I'm glad you received excellent service and found a great deal on your insurance. We appreciate your feedback and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Sylvia Sepulveda

Sylvia Sepulveda

February 13, 2026

5  out of  5
rating by Sylvia Sepulveda
"Thank you for your professionalism and expedited service. I greatly appreciate your kind customer service."
We responded:
"Sylvia, thank you for your kind words! I'm happy to know you appreciated our professionalism and quick service. If you ever need anything else, feel free to reach out!"
Profile photo of Chris The Insurance Guy

Chris The Insurance Guy

February 12, 2026

5  out of  5
rating by Chris The Insurance Guy
"Just switched my auto, renters, & umbrella with Isabel and she was amazing to work with. I'm new to Florida so she walked me through all of the coverages and explained each policy super clearly. On top of that she saved me almost $1,000. Highly recommend working with this State Farm agency and ask for Isabel!!"
We responded:
"Thank you, Chris, for your feedback! I'm happy to know that our team provided clear guidance and helped you save significantly. We appreciate your recommendation and are always here to help with any future needs. Reach out anytime!"
Profile photo of Daniel Whitcraft

Daniel Whitcraft

February 11, 2026

5  out of  5
rating by Daniel Whitcraft
"Awesome customer service!!"
We responded:
"Thank you, Daniel! I'm happy to hear you appreciated our customer service. If you need anything else, feel free to reach out!"
Profile photo of chris reck

chris reck

February 5, 2026

5  out of  5
rating by chris reck
"Isabell was very helpful. She helped lower my payments but added a coverage."
We responded:
"Thank you, Chris! I'm happy to hear that our office was able to assist you effectively by reducing your payments while enhancing your coverage. We appreciate your feedback and are always here to help with any questions or needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Dave Pius

Dave Pius

January 30, 2026

5  out of  5
rating by Dave Pius
"Mary Escusa At the STATE FARM office here in St. Augustine has been exceptional a follow up a professional professionalism how willingness to listen and help has been very helpful. Bravo Zulu to you. Thank you for everything you do for me. I greatly appreciate it."
We responded:
"Hey, Dave! Thank you for sharing your experience. We’re glad Mary could provide professional and attentive support with your homeowners insurance. It’s wonderful to hear that her follow-ups and willingness to listen made such a difference. We really appreciate you recognizing her efforts and trusting our team!"
Profile photo of Caitlin Six

Caitlin Six

January 27, 2026

5  out of  5
rating by Caitlin Six
"Adriana was a joy to work with. Saved us over $100 on insurance with better coverage."
We responded:
"Thank you, Caitlin! I'm happy to hear that Adriana was able to assist you and help you save money while improving your coverage. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. Let us know if there's anything else we can do for you!"
Profile photo of Cheryl LeBlanc

Cheryl LeBlanc

January 22, 2026

5  out of  5
rating by Cheryl LeBlanc
"I worked with Layton Baker at Unwalla on insurance for a mobile home that I am currently in the process of buying. I am a snowbird from Massachusetts and unfamiliar with the nuances of how insurance works in Florida. Layton took the time with me to answer my extensive list of questions and explain what everything was on the quote. I never felt rushed as we worked through limits and deductibles to find the best level of coverage for me. I found Layton to be very knowledgeable and willing to share that knowledge. Thanks for your help!"
We responded:
"Thank you, Cheryl, for sharing your experience! I'm glad to hear that Layton was able to assist you with your mobile home insurance needs and provide clarity on the details. We appreciate your confidence in us and are here to help with any other questions or needs. Enjoy your time in Florida!"
Profile photo of Cynthia Williams

Cynthia Williams

January 20, 2026

5  out of  5
rating by Cynthia Williams
"My old insurance agency had just greatly increased my premiums, and I only had a couple of days to get it replaced with something realistic. Adriana at Perry Unwalla's agency really stepped up for me! I ended up getting coverage for my family's three cars at a rate that is lower than what we had been paying even before GEICO jacked up our rates. I highly recommend Adriana and this agency!"
We responded:
"Thank you, Cynthia! I'm happy to hear that Adriana was able to assist you in finding a better rate for your family's policies. We appreciate your recommendation and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Joseph Hernandez

Joseph Hernandez

January 15, 2026

5  out of  5
rating by Joseph Hernandez
"Very friendly and professioal agency"
We responded:
"Hey, Joseph! Thanks so much for letting us know about your experience. We’re happy our team could provide friendly and professional service while helping with your car insurance. We really appreciate you sharing your feedback!"
Profile photo of Bill Rumph

Bill Rumph

January 13, 2026

5  out of  5
rating by Bill Rumph
"Isabell called and quoted a price for my insurance that saved me a few hundred dollars a year. Very pleasant and nice to work with. She followed up on everything and I would recommend her agency to anyone."
We responded:
"Thank you, Bill! I'm happy to hear that Isabell was able to assist you with your insurance needs and provide such a positive experience. We appreciate your recommendation and are always here to help with any questions or future needs. Thanks for choosing us!"
Profile photo of Rickie Hansen

Rickie Hansen

January 2, 2026

5  out of  5
rating by Rickie Hansen
"My agent Isabella was wonderful helping us get through this insurance process"
We responded:
"Thank you, Rickie! I'm happy to hear that Isabella provided wonderful assistance during your insurance process. Our team is dedicated to making things as smooth as possible for you. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Tricia Teague

Tricia Teague

December 30, 2025

5  out of  5
rating by Tricia Teague
"Kind and professional ladies helped me with my auto insurance."
We responded:
"Hey, Tricia! Thank you for sharing your experience, our team was happy to assist you with your auto insurance and we appreciate you choosing our office."
Profile photo of Martin Smithson

Martin Smithson

December 12, 2025

5  out of  5
rating by Martin Smithson
"Excellent customer service. They make it easy!"
We responded:
"Thank you, Martin! I'm happy you found our customer service excellent and the process easy. We’re always here to help with any of your insurance needs!"
Profile photo of Sherri Cunningham

Sherri Cunningham

December 3, 2025

5  out of  5
rating by Sherri Cunningham
"I’ve been with Perry Unwalla and his State Farm team here in St. Augustine for years, and I couldn’t be more grateful for the level of care and professionalism they provide. Perry handles my auto, home, life, and umbrella policies, and he consistently goes above and beyond to make sure I’m protected and fully informed.

He is incredibly responsive, genuinely kind, and always takes the time to explain options in a way that feels supportive—not salesy. His team mirrors that same warmth and efficiency. Anytime I reach out with a question or need to make a change, they are right there to help.

It’s rare these days to find an insurance agent who makes you feel like a valued person rather than just a policy number. Perry does exactly that. I highly recommend him to anyone looking for exceptional service and true peace of mind and his team are always super responsive and helpful."
We responded:
"Thank you Sherri for the wonderful review and kind comments! So happy we are meeting your expectations and able to help you with your insurance needs!😊
Perry~"
Profile photo of Nancy McKinney

Nancy McKinney

December 3, 2025

5  out of  5
rating by Nancy McKinney
"I had Progressive for 18 years and made the change to State Farm and couldn't be happier! The entire team at Perry Unwalla are awesome and always there when I call to answer all of my questions. I'm so pleased with the policy and the savings that I have with multiple vehicles."
We responded:
"Thank you, Nancy, for sharing your experience! I'm happy to hear that you're satisfied with your decision to switch to State Farm and that our team has been helpful in addressing your questions. It's great to know you're pleased with your policy and the savings on your vehicles. If you need anything else, feel free to reach out!"
Profile photo of Diana Suissa

Diana Suissa

November 19, 2025

5  out of  5
rating by Diana Suissa
"I can’t say enough about my State Farm agents and how they helped me shave off money by looking for the best rates and discounts. I have 3 vehicles with them and working with them has always been easy and stress free. Highly recommend!"
We responded:
"Thank you, Diana! I'm happy to hear that our team was able to help you find the best rates and discounts. It's great to know that working with us has been easy and stress-free for you. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
Profile photo of Lauren Keys

Lauren Keys

November 19, 2025

5  out of  5
rating by Lauren Keys
"Very accessible team of agents."
We responded:
"Thank you, Lauren! I'm happy to know our team was accessible for you. We’re always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Scott Heston

Scott Heston

November 14, 2025

5  out of  5
rating by Scott Heston
"I have to say that Isabel from Perry Unwalla called me and was able to connect me with some significant savings on car insurance plus I found her to personable and helpful with my insurance situation."
We responded:
"Thank you, Scott! I'm happy to hear that Isabel was able to assist you with your insurance and provide some savings. It's great to know she made the process personable and helpful. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Jason Fore

Jason Fore

November 13, 2025

5  out of  5
rating by Jason Fore
"Isabella was a joy to work with. Very knowledgeable, courteous of my time and provided a fair quote. She made th on-boarding of the quote easy and made sure I knew exactly what information she would need from me to make is as easy for me as possible. Will use in the future for any additional coverage for home or auto."
We responded:
"Thank you, Jason! I'm happy to hear that Isabella provided you with such a positive experience. It's great to know that the process was smooth and informative for you. If you ever need further assistance with your home or auto coverage, feel free to reach out. Thanks for choosing us!"
Profile photo of Bill Donahue

Bill Donahue

November 5, 2025

5  out of  5
rating by Bill Donahue
"Had a fantastic experience with Isabelle from your company who was super informed, extremely professional, courteous and more helpful than I could have hoped for. Needless to say I am now a Happy State Farm customer! The world needs more Isabelle’s!!!"
We responded:
"Thank you, Bill, for sharing your experience! I'm delighted to hear that Isabelle provided such exceptional service and made you a happy State Farm customer. We agree, the world could use more people like her! If there's anything else we can do for you, just let us know."
Profile photo of Deborah Kelly

Deborah Kelly

November 4, 2025

5  out of  5
rating by Deborah Kelly
"I like that I received a check-up call and great info on rental coverage."
We responded:
"Thank you, Deborah! I'm happy you appreciated the follow-up call and the information on rental coverage. Our office is committed to providing helpful and attentive service. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of Rita Eling

Rita Eling

October 29, 2025

5  out of  5
rating by Rita Eling
"I received a call from State farm, my auto insurance agency thanking me for choosing them. And offering any help or questions I may have or need. Which I have never had an auto agency office offer this kind of gesture in my life. It was perfectly timed as I had questions on this date before they called. Extremely helpful, listen to my questions, and even quoted discount due to my updates I reported, and changed my coming balance due upon renewal as we spoke. And even mailed me other info I requested as we spoke. Extremely helpful. I would recommend them too everyone!"
We responded:
"Thank you, Rita, for sharing your experience! I'm happy to know that our team was able to assist you with your questions and provide the information you needed. It's great to hear that the call was timely and beneficial for you. We appreciate your recommendation and are always here to help with anything else you might need. Thanks for choosing us!"
Profile photo of Daniel Famiglietti

Daniel Famiglietti

October 29, 2025

5  out of  5
rating by Daniel Famiglietti
"great service & knowledgeable; feel confident that they will be there when i need them"
We responded:
"Thank you for your review, Daniel! I'm happy to know you feel confident in our service and expertise. We're always here to support you whenever you need us. Let us know if there's anything else we can assist you with!"
Profile photo of Anna Carroll

Anna Carroll

October 23, 2025

5  out of  5
rating by Anna Carroll
"I was moving in a really short timeline and everyone at this agency has been incredibly helpful and understanding in getting me set up with new insurance. I would highly recommend them!"
We responded:
"Anna, thank you for your wonderful feedback! I'm happy to hear that our team was able to assist you efficiently during your move. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out!"