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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Terry Lee

Terry Lee

January 3, 2025

5  out of  5
rating by Terry Lee
"I had auto insurance with Allstate for seveeral years. Each year my premiums would increase signicantly. I requested quotes from several insurance companies. State Farm/Perry Unwalla, with agent Skyler Begley, gave me the best quote, saving me over $800 per year. Needless to say, I changed my auto insurance with them."
We responded:
"Thank you, Terry, for sharing your experience! I'm happy to hear that Skyler was able to provide you with a great quote. It's wonderful to have you with us at our St. Augustine office. If you have any questions or need further assistance, feel free to reach out anytime!"
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carly overbey

December 19, 2024

5  out of  5
rating by carly overbey
"Love Kimberly F.! She is my go to at this office and does an amazing job!"
We responded:
"Hi Carly, I'm happy to hear about your positive experience with Kimberly! She's truly an asset to our team and we're grateful to have her. If you need any assistance in the future, feel free to reach out to our office. Thank you for your feedback!"
Profile photo of James Young

James Young

December 18, 2024

5  out of  5
rating by James Young
"We have several lines of commercial insurance with State Farm/Perry Unwalla and have been very pleased with our service from the team. Kim Frey is our main point of contact and she is always helpful, responsive and proactive. We enjoy our working relationship with this group and I highly recommend them!"
We responded:
"Thank you, James, for sharing your experience with our team! I'm glad to hear that Kim Frey has been helpful, responsive, and proactive in managing your commercial insurance needs. We truly value your recommendation and look forward to continuing our positive working relationship. If you ever have any questions or need further assistance, please don't hesitate to reach out!"
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Ron Gravish

December 18, 2024

5  out of  5
rating by Ron Gravish
"Professional staff, customer focused, has full understanding of the products, and truly provides great service."
We responded:
"Thank you, Ron, for your wonderful feedback! I'm glad to know that our team's professionalism and customer-focused approach made a positive impression. We're committed to providing great service and ensuring a full understanding of our products. If you have any questions or need assistance in the future, feel free to reach out!"
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Jason Oakley

December 11, 2024

5  out of  5
rating by Jason Oakley
"Never have an issue with my auto insurance."
We responded:
"Thanks, Jason! I'm glad to know you're satisfied with your insurance experience. We're here to help with any future needs or questions."
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Scott Boutwell

December 4, 2024

5  out of  5
rating by Scott Boutwell
"Always available to make changes, easy company to work with. Many years of continuous coverage through this office!"
We responded:
"Hello Scott! We greatly appreciate your 5-star Google review and kind words for our office! Thank you for letting us take care of your family over many years. Here’s to many more! Warm regards, Perry Unwalla"
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David M

November 26, 2024

5  out of  5
rating by David M
"Kudos to our account manager Lisa Garcia. She has been extremely helpful in dealing with our multiple policies and my numerous questions. Top that off with a professional and truly friendly demeanor."
We responded:
"David, thank you for your wonderful review! I'm glad to hear that Lisa has been so helpful with your policies and questions. Her professional and friendly demeanor is truly an asset to our team. We appreciate your feedback and look forward to continuing to assist you with any other insurance needs!"
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Mark Patterson

November 15, 2024

5  out of  5
rating by Mark Patterson
"I’ve been a customer since 2008 and have not had one issue with coverage nor claims. Agent Mary Escusa has been phenomenal to work with on a variety of questions and coverages. A true professional!!!"
We responded:
"Thank you so much for your fantastic review, Mark! It’s wonderful to hear about your positive experience with Mary and our team since 2008. We really appreciate your loyalty and are glad we could consistently meet your expectations. Here's to many more years of great service! Perry Unwalla/State Farm"
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Torrie McPhail

November 6, 2024

5  out of  5
rating by Torrie McPhail
"Perry Rocks :)"
We responded:
"Thanks, Torrie! I'm happy you think so. Your support means a lot to us. If you ever need anything, feel free to reach out. - Perry Unwalla - State Farm Insurance Agent, St. Augustine, FL"
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Michelle Friedman

October 30, 2024

1  out of  5
rating by Michelle Friedman
"I had been a client with this agent for many years and some time ago they dropped me due too too many claims ( auto lock outs ) I had auto insurance, checking account and home insurance, after my auto insurance was dropped the agent claimed they no longer write policy's or due business with citizens and the agent dropped my homeowners. When I called and emailed to speak with Perry, I went ignored! I just learned they still do write with citizens. I don't remember the girls name I dealt with but whatever her issue was, she didn't have to screw me over and should have said transfer to another agent."
We responded:
"Hi Michelle, thank you for sharing your feedback. We’re sorry to hear about your experience and any frustration you may have felt. It’s always our priority to provide clear communication and support to our clients, especially when changes in policies or coverage are involved. We apologize if there was any misunderstanding regarding your options or how we could help during that time. Your feedback is valuable to us, and we’re here if you’d like to discuss this further. Please feel free to reach out toour office directly, as we’re committed to making things right whenever possible."
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Scott Myers

October 24, 2024

5  out of  5
rating by Scott Myers
"Fantastic agency for all of your insurance needs. I have been working with Perry's team for years and they are always quick to respond and very helpful in meeting my insurance needs."
We responded:
"Scott, thank you so much for your fantastic review! I'm glad to hear that you've had such a positive experience with our team over the years. We always strive to be responsive and helpful in meeting your insurance needs. If you ever have any questions or need further assistance, we're here for you. - Perry Unwalla - State Farm Insurance Agent, St. Augustine, FL"
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Lynn Payne

October 21, 2024

5  out of  5
rating by Lynn Payne
"Really happy with Perry Unwalla agency; the representatives here are smart, aware of actions needed, very helpful and amazingly thorough in practice. HIGHLY RECOMMENDED."
We responded:
"Lynn, thank you for your wonderful review! I'm glad to know that our team has been smart, aware, and thorough in assisting you. If you ever need anything else, we're here to help! - Perry Unwalla - State Farm Insurance Agent, St. Augustine, FL"
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Ron Powell

October 16, 2024

5  out of  5
rating by Ron Powell
"Good place to do business with 😀"
We responded:
"Ron, thank you for your positive feedback! We're happy you had a great experience with us. If you ever need anything else, feel free to reach out. - Perry Unwalla - State Farm Insurance Agent, St. Augustine, FL"
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Matthew Moss

October 4, 2024

5  out of  5
rating by Matthew Moss
"Lisa is amazing and great at what she does, very knowledgeable and hard working. Always giving her time and attention to details and helping save me $. Thanks Lisa!"
We responded:
"Thank you, Matthew, for your wonderful review! I'm glad to hear that Lisa's knowledge and hard work have made a positive impact on your experience. Her attention to detail and dedication to helping you save money are truly commendable. We appreciate your trust in our office and look forward to assisting you with any future needs. - Perry Unwalla - State Farm Insurance Agent, St. Augustine, FL"
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Alejandra Leiva

October 1, 2024

5  out of  5
rating by Alejandra Leiva
"La agencia en atención es excelente! Lisa Garcia es la persona que me asesora y ayuda en todo momento que necesito, cualquier pregunta o consulta ella siempre está atenta y dispuesta a colaborar, es una bella persona muy amable. me siento agradecida porque sea mi agente en State Farm."
We responded:
"Alejandra, muchas gracias por tus amables palabras y por compartir tu experiencia con nuestra agencia. Me alegra saber que Lisa ha sido de gran ayuda y siempre está atenta a tus necesidades. Nos sentimos muy afortunados de tenerla en nuestro equipo. Estamos aquí para cualquier cosa que necesites en el futuro. - Perry Unwalla - State Farm Insurance Agent, St. Augustine, FL"
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A F

September 25, 2024

1  out of  5
rating by A F
"Quite done with this Non responsive to emails, or phone calls. Ive been a Customer for over 15 years. Cant get a call or email back from my agent. Can't get my policy updated with my new roof...Enough. Time for the AG to step in.. I can't stress this enough, with the Fl. Insurance crisis pick your agent wisely."
We responded:
"A F, thank you for sharing your feedback. I'm genuinely sorry to hear about your recent experience with our office. Your loyalty over the past 15 years means a lot to us, and it's concerning that we've fallen short in our communication. We understand the importance of updating your policy, especially with the new roof. Please reach out to our office directly so we can address your concerns promptly. Your satisfaction is important to us, and we're here to help. - Perry Unwalla - State Farm Insurance Agent, St. Augustine, FL"
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Helen Morin

September 13, 2024

5  out of  5
rating by Helen Morin
"Thank you to Lisa Garcia for all her help and expertise. She is consistently patient, kind and professional and always seeks out the best fit for your insurance needs. Ms. Garcia is a wonderful asset to the Perry Unwalla – State Farm Insurance Agency. It is a pleasure to do business with them. Thank you!"
We responded:
"Helen, Thank you so much for the kind review! It truly means a lot to us. I’m thrilled to hear that Lisa’s expertise and dedication have made a positive impact. We’re lucky to have her on our team, and it’s always a pleasure working with you. Thanks again for your continued trust and support! Warm Regards, Perry"
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Ashley Mendoza

September 4, 2024

5  out of  5
rating by Ashley Mendoza
"I can’t even begin to say how helpful kind understanding this office is everyone there is truly amazing. I couldn’t ask for a better insurance company. Can"
We responded:
"Thank you Ashley for the very kind review of our agency! It’s our pleasure to take care of your family and we appreciate the trust you placed in us! Warm regards, Perry Unwalla & Team"
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Norma Edwards

September 4, 2024

5  out of  5
rating by Norma Edwards
"Brianna took care of my request quickly and professionally. Thanks Brianna"
We responded:
"Thank you, Norma, for the kind words! We’re so glad to hear that Bri could assist you with your insurance needs. We’re here to help with anything you need, and we appreciate your support of us. Thanks for choosing our State Farm team and don’t hesitate to reach out if you need anything else! Perry~"
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Edith Girouard

August 23, 2024

5  out of  5
rating by Edith Girouard
"I have been with State Farm for all my adult life. Perry Unwalla and his staff have always been so helpful and accommodating with my every need."
We responded:
"Dear Edith, Thank you so much for your kind words and for being a loyal State Farm customer! It truly means the world to us that you’ve entrusted us with your insurance needs over the years. My team and I are always here to help, and we’re delighted to know that our service has been helpful and accommodating for you. Best regards, Perry Unwalla State Farm Insurance Agent"
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SPENSER WILLIAMS

August 21, 2024

5  out of  5
rating by SPENSER WILLIAMS
"Layton Baker is the best! Always helpful and I enjoy giving him my business! Go see Layton for all your insurance needs!!!!!"
We responded:
"Dear Spenser, Thank you so much for the fantastic review! We're thrilled to hear that you've had such a positive experience with Layton. He truly is a valuable part of our team, and we're glad he’s been able to help with your insurance needs. Your support and trust in us mean a lot. Best regards, Perry Unwalla State Farm Insurance Agent"
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Emma Tucker

August 16, 2024

5  out of  5
rating by Emma Tucker
"Layton Baker was amazing. He made everything so easy and was very helpful!"
We responded:
"Thank you, Emma! We're thrilled to hear that Layton provided such excellent service. We appreciate your kind words and hope to assist you again in the future! Thank you, Perry Unwalla"
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R Suzie

August 13, 2024

5  out of  5
rating by R Suzie
"Great service!!"
We responded:
"Thank you so much Suzie! We greatly appreciate your five star review and the trust you’ve placed in our agency. Warm regards, Perry Unwalla"
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Michael Turner

August 9, 2024

5  out of  5
rating by Michael Turner
"Added new vehicle and Lisa saved me Money. Great customer service!!!"
We responded:
"Hello Michael, now that’s a win-win! We love when we can help clients bundle savings and discounts to get the best value for their insurance dollar and still be protected with State Farm! Thank you for the trust you placed in our agency. Best wishes, Perry Unwalla, Owner"
Profile photo of Jesse Oconnell

Jesse Oconnell

August 9, 2024

5  out of  5
rating by Jesse Oconnell
"Perry is easy to work with, pleasant to talk to, and cares about all his customers & their family even if they are out of his state. He will help them find an agent in their state to assist! Wonderful experience!"
We responded:
"Thank you so much, Jesse! It was a pleasure working with you. I'm glad we could assist you and your family, even out of state. Your satisfaction is my priority, and I'm always here to help, no matter where you are. Looking forward to staying in touch! —Best Wishes, Perry"